Contact
How to reach us
One address, answered by a person. AAG is small enough that routing you through a form would only add a step.
Routes
- Security reports
jose@aiaccessgateway.com — subject line
Security report. Include enough detail to reproduce the issue. See the reporting section on the security page for what we will and will not do about good-faith research.- Privacy requests
jose@aiaccessgateway.com — subject line
Privacy request, orData deletion requestfor a deletion. What we do with these is set out in the privacy policy.- Customer support
jose@aiaccessgateway.com — subject line
Support. Say which organization and which Gateway it concerns.- Sales and evaluation
jose@aiaccessgateway.com. Tell us what you manage, for how many businesses, and what you want an AI system to be able to do. That is enough to start.
- Postal
AI Access Gateway, Parker, Colorado, United States.
What we will not tell you
What we can say is that the address above reaches a person directly, and that a security report goes to the top of the queue.
Before you write
These probably answer it faster:
- Security overview — the controls, and what has not been verified.
- Subprocessors — every third party involved and what reaches it.
- Privacy policy — what we handle and how to have it deleted.
- Terms of service — what governs use of this site and pre-agreement access.